Privacy Policy

Introduction

This Privacy Policy describes how Tesseracx collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Information You Provide

When you request a consultation or contact us, we may collect:

• Name and contact information (email address, phone number)
• Messages and correspondence
• Consultation preferences and scheduling information

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address and general location data
• Pages visited and time spent on pages
• Referring website information

How We Use Your Information

We use the information we collect to:

• Process and respond to consultation requests
• Communicate with you about our services
• Improve our website and user experience
• Comply with legal obligations
• Analyze website usage and trends

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings or our cookie consent banner. For more information, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and services
• Professional advisors when necessary
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Tesseracx
Jl. Ijen No. 5, Malang 65115, Indonesia
Email: [email protected]
Phone: +62 341 593 824